The Lyra

No Visa No Pay:如签证申请被拒，可免费取消预订No Place No Pay:如未获得所申请大学的入学资格，可免费取消预订COVID-19取消政策:COVID-19 may lead to further difficulties obtaining visas and attending university so these policies would therefore apply to scenarios such as: Visa centres being closedEntry to UK being restrictedStudents being unable to take language exams due to test centres being closedStudents from Wuhan or other places on lockdown who are unable to leave their cityUniversities changing to online courses (particularly for pre-sessionals)We would of course still ask for supporting evidence for cancellation requests where possible. The policy on changing / cancelling tenancy agreements is: 58-61 week stays can be amended to 51 week stays• Students need to provide evidence from the university that the course has moved online / they no longer require the summer stay• A new offer will be sent to students for the amended tenancy which students will need to accept before being released from the original agreement• The new offer will be at the current advertised rate at the time the request to change is made Any students who wish to cancel the full tenancy agreement can do so in line with the ‘no place, no pay guarantee’ or our standard re-let policy.