退订政策
No Visa No Pay:如签证申请被拒,可免费取消预订No Place No Pay:如未获得所申请大学的入学资格,可免费取消预订COVID-19取消政策:For clarity we have agreed the following in addition to the normal policy:· No Visa No Pay: if a student’s visa application is rejected or if the UK university application is rejected, the student needs to send the rejection letter to Unite, within 7 days of receiving it, and before the tenancy start date. The letter must include a date and the student’s name. On production of this the student will be released from their tenancy. The T&Cs for these policies can be found on Unite Students website.· Visa processing delay: If a student cannot get a visa on time to come to the UK and wishes to cancel their booking with Unite, but is unable to provide a proof that the visa cannot be issued: the student must contact Unite Students, or the agency who helped process the booking. Unite Students will support the students on a case by case basis. · University / School intake delayed: if the start date of a course has been postponed to a later date, the student can provide evidence showing the new start date, then Unite will delay the tenancy start date to suit the new start date of the course. The student will only be liable for the rent from this new start date.· Travel Ban: if there is a travel ban either in the student’s country of origin, or in the UK, preventing students from traveling as planned: students affected by the ban can contact Unite Students or the agency who helped with the booking. Unite Students will delay the tenancy start date until the end of the travel ban. The student will only be liable for the rent from this new start date.· Early leave request: We are also aware that some students may want to leave the UK and return to China / to their home country over the coming weeks.If a student decides to leave early then just to confirm that our early leave policy will be enforced.That means they will be liable to pay the remainder of their tenancy unless they can find someone to take it over for the remainder of the term.These policies apply for both Unite & Liberty bookings.-------------------------------------------------------------------------We can guarantee for all the students who are due to move in between now and summer: If a student provides a medical certificate confirming they are infecting with the virus and therefore unable to come to the UK, or a letter from their UK university confirming they are not joining their course, we will cancel their booking; - The medical certificate must be provided within 7 days after being issued, and the certificate must be provided before the tenancy start date. - We wouldn’t be able to cancel a booking after the check-in date; if a student doesn’t inform us before the tenancy start date, they would remain liable for the rent. Regarding the bookings for 2020-2021: If a student is affected by the virus these coming Months and cannot come to the UK in September, we can apply our usual cancellation policy under No Place No Pay. The student will need to provide a medical certificate and a letter from the UK university confirming they will not enrol in their course, and we will cancel their booking.